According
to a recent e-mail from our friend, Kenneth Hopper,
Homer Sarasohn died September 28, 2000 at the age of
85 from complications of lymphoma. He was followed by
his wife, Shirley, who died six weeks later on November
10. During
the World War II era in Japan, manufacturing quality
was glaringly crude. This was especially true in the
field of communications equipment, where these problems
had a profound effect on joint military operations.
So Sarasohn brought the country's electric and communications
equipment makers under the Civil Communications Section
(CCS) of the Joint Military Command and was the lead
man in promoting introduction of modern quality control
measures, education and guidance in those industries. Sarasohn
also brought Charles Protzman, Frank Polkinghorn and
other civilians into the action. Between 1948 and 1950
he set up required courses for top management of Fuji
Communications, Furukawa Electrical Manufacturing, Hitachi,
Matsushita Electric, Mitsubishi Electrical Equipment,
Nippon Electric, Sony, Mitsunada (Three Oceans) Electrical
Equipment, Sharp, Sumitomo Electrical Manufacturing,
Toshiba and other companies and saw to it they took
the course twice. This resulted in a huge boost to progress
in postwar Japanese industry. From
November 1949 to January 1950 a required CCS course
was held in Osaka. Not only was Sarasohn the first American
to be principal speaker, but Mr. Inouye of Sumitomo
Electric Industries brought along three other of their
top executives. At
the time of the 1949 CCS Course, Sarasohn was 33 years
young. He liked the motto of the Newport News Shipyard
and used it in the text of the CCS Seminar: | "We
shall build good ships here at a profit if we can, at
a loss if we must, but always good ships."
|
Borrowing
this thought for the present period, it is really saying
quality control; but seizing quality control as an intrinsic
thing, are we saying quality control above all, or quality-ism?
No matter how we look at it, it needs serious study
and is a fortunate thing for Japan. In
1984 Mr. Nishimori Sanro signed the cover of "The
Road to Quality Control" published by New Shares
Chemical Company in the CCS Management Professional
Series in Japanese. Below his signature are inscribed
sentiments for Homer Sarasohn written by the participants
in the 1995 CCS Research Center Seminar held in London
at the Japanese Embassy. Their progress is detailed
in Vols. 2, 3, etc. of the Seminar Proceedings. Thereafter
Sarasohn and his wife enjoyed a vigorous old age in
Scottsdale, Arizona. In
September 2000 in Scottsdale the 8th Annual Service
Quality Conference and the 7th Pacific Quality Organization
Conference were held jointly. I wanted to meet Sarasohn
one more time, and wrote him a letter. However, for
reasons of health he had gone into the hospital and
I couldn't see him. |